Pricing & Refunds

Pricing

All prices are shown in U.S. dollars (USD) and are displayed before you complete a purchase, inclusive of any platform fees. Subscriptions renew at the stated interval until cancelled.

Digital content

Because digital content and unlocks are delivered immediately, all sales of digital items are generally final once the content has been delivered or unlocked, except where required otherwise by law.

Physical goods

For physical items, report the problem via the Complaints & Removal page if an item arrives damaged, defective, or materially not as described. Refund eligibility depends on the item and its condition.

Subscriptions

You can cancel a subscription at any time; cancellation stops future renewals. Amounts already billed for the current period are generally not refundable.

Disputes & chargebacks

If you believe a charge is incorrect, contact us first so we can resolve it. Billing inquiries go to our billing partner via the Contact Us page. Chargeback and dispute handling follows our payment processor's requirements.

How to request a refund

Refunds are handled on a case-by-case basis through our billing partner. See the Contact Us page for how to reach them, and include your order number and the reason for the request. We aim to respond promptly.